Largest Auto Insurance Companies of 2019
The auto insurance market in the U.S. is dominated by a few key players. In fact, the top ten auto insurance companies control more than 72% of the market.
While the top ten insurance companies underwrite a large number of
policies, they have very distinct characteristics. To help you choose
the best insurance company for your situation, we created a list of the
top ten largest auto insurance companies in the U.S. and discuss what
makes each of them unique.
What are the Biggest Auto Insurance Companies?
When looking at the rankings of the top auto insurance companies
in the United States, most of the names are recognizable due to their
national television advertising campaigns. The top ten insurance
companies offer varied insurance rates, customer claims experience and
features. We discuss the top ten biggest auto insurance companies in the
U.S. and what you should know about each of them below:
1. State F
State Farm operates as a mutual insurance company, meaning that it’s
owned by its policyholders. State Farm is the largest auto insurance
company in the U.S. and possesses 18% of the total available market
share. Nearly one in five dollars spent on private passenger auto
premiums in the U.S. is paid to State Farm. The company currently
employs approximately 70,000 employees and has nearly 19,000 agents. In
accordance with its large market share, State Farm’s latest annual
report shows a net gain of over $1.7 billion.
Our Thoughts: State Farm is a great auto insurance
company for anyone who wants a local agent and a personalized insurance
experience. However, State Farm doesn’t typically offer drivers the most
competitive rates. If you want or need a curated experience, and are
willing to pay for it, State Farm is a great choice.
- Read our full State Farm review.
- 3 out of 5 rating from J.D. Power for overall satisfaction.
2. GEICO
GEICO, well known for its animated gecko, has served as an
underwriter to more than 16 million auto policies, which insure more
than 24 million vehicles. The company’s size allows it to employ more
than 36,000 people across nine regional offices, three service centers
and three claims centers. GEICO’s original customer base consisted of
U.S. government employees and military personnel. Today, the insurance
company’s customer base has expanded to include people in the private
sector.
Our Thoughts: We consider GEICO to be one of the
best auto insurance companies. GEICO offers low rates, national
availability and an easy shopping experience. If you’ve had a prior
accident, however, you’ll likely receive unfavorable rates from GEICO.
- Read our full GEICO review.
- 3 out of 5 rating from J.D. Power for overall satisfaction.
3. Progressive
Progressive—the third biggest insurance company in the country—was
established in 1937. The company offers the ability to purchase auto
insurance directly, online or by phone. Alternatively, customers can
sign up through independent insurance agents. The company employs over
33,000 people and has over 400 offices. Progressive is a publicly traded
company.
Our Thoughts: Progressive offers highly competitive
rates to drivers with previous accidents. However, claims satisfaction
ratings and coverage options are average at best. Due to this, we
recommend for prospective Progressive customers to shop around and
compare rates before signing up for coverage.
- Read our full Progressive review.
- 3 out of 5 rating from J.D. Power for overall satisfaction.
4. Allstate
Established in 1931, Allstate is the second largest publicly traded
property and casualty insurance company in America. Similar to State
Farm, Allstate has a roster of local agents ready to serve your needs.
The company currently employs over 79,000 people. Esurance, a subsidiary
of Allstate, operates in the same space. According to Allstate, the
Esurance brand is targeted towards self-directed and brand-sensitive
customers while Allstate is geared for customers who enjoy local and
personal service.
Our Thoughts: We consider Allstate to be a
middle-of-the-road insurance company due to its high rates and average
claims satisfaction ratings. Allstate’s redeeming factors are the wide
variety of discounts that it makes available to its customers.
- Read our full Allstate review.
- 3 out of 5 rating from J.D. Power for overall satisfaction.
5. USAA
USAA was founded by 25 Army officers who decided to insure each
other’s vehicles in 1922. Today, the company serves millions of members
associated with the U.S. military, including:
- Current Military Members
- Former Military Members
- Family of Military Members
- Cadets or Midshipmen
USAA is headquartered in San Antonio, Texas. The corporate campus’
length extends three-quarters of a mile. USAA is the largest private
company located in San Antonio.
Our Thoughts: USAA is one of the best auto insurance
companies in the country. If you meet their qualification criteria,
you’ll enjoy competitive rates, great customer service and speedy claims
responses. The only downside of USAA is its restricted membership.
- Read our full USAA review.
- 5 out of 5 rating from J.D. Power for overall satisfaction.
6. Liberty Mutual
Liberty Mutual is one of the top insurance companies in the U.S. and
has been around for over 100 years. Liberty Mutual also has large
international presence—with operations in 17 countries. The
international companies sell property and casualty, health and life
insurance policies. The auto insurance industry is a large part of
Liberty Mutual’s business, representing 36% of their net written premium
from insurance as of their latest annual report.
Our Thoughts: Liberty Mutual is a mediocre insurance
company. The competitiveness of Liberty Mutual’s car insurance rates
will depend on your geographic location. While this is often true with
most insurers, Liberty Mutual’s rates vary more than typical. In
addition, Liberty Mutual’s customers rank the insurance company’s claims
satisfaction process as below average.
- Read our full Liberty Mutual review.
- 2 out of 5 rating from J.D. Power for overall satisfaction.
7. Farmers
Farmers began as an insurance company providing coverage to rural
farmers’ vehicles. Since then it has evolved to become the seventh
largest insurance company in the country. It’s hard to find an insurance
company that offers more products than Farmers. It offers basic auto
insurance, pet insurance, and even investment products among a variety
of other insurance products. Farmers employs nearly 21,000 people, which
allow it to underwrite over 19 million policies across 50 states.
Our Thoughts: Farmers offers decent discounts,
coverage options and great customer service. Ultimately, Farmers’
non-competitive rates hold it back from becoming a great auto insurance
company.
- Read our full Farmers review.
- 4 out of 5 rating from J.D. Power for overall satisfaction.
8. Nationwide
Nationwide, a Fortune 100 company, paid over $18 billion in claims
and other benefits to members in 2017. The company does business across
several verticals—including financial services, commercial lines and
personal lines—in all 50 U.S. states. Nationwide has contributed over
$430 million to nonprofit organizations since 2000.
Our Thoughts: Despite Nationwide not being the most
affordable insurance company, its customer reviews tend to be positive.
The company offers customers the standard coverage and discounts that
you’d expect from a large national insurance company.
- Read our full Nationwide review.
- 3 out of 5 rating from J.D. Power for overall satisfaction.
9. Travelers
Travelers is more than 160 years old, making it one of the oldest
insurance companies operating today. In fact, Travelers issued its first
auto insurance policy in 1897, before the Ford Model-T was invented.
The company has over 30,000 employees and 13,500 independent agents and
brokers in multiple countries—including the United States, Canada, and
Brazil.
Our Thoughts: Moderate complaint ratings and
competitive rates make Travelers a good choice for auto insurance
coverage. In particular, Travelers offers great rates for families with
clean driving histories. However, drivers with previous accidents and
violations should steer clear as Travelers’ rates rise significantly
with an accident on record.
- Read our full Travelers review.
- 3 out of 5 rating from J.D. Power for overall satisfaction.
10. American Family
American Family was established with the initial goal of insuring
farmers. In the 1930s, the company expanded and began to focus on
insuring non-farmers as well. Today, the company is one of the biggest
insurance companies in the U.S. In a recent year, American Family paid
out over $3 billion in home, auto and umbrella insurance claims.
Our Thoughts: American Family is a solid choice for
your auto insurance needs. The company offers decent rates, which have
the potential to be great when policyholders utilize some of its many
discounts.
- Read our full American Family review.
- 3 out of 5 rating from J.D. Power for overall satisfaction.
Mutual vs. Stock Insurance Companies
The main difference between mutual and stock insurance companies is
the ownership configuration—stock insurance companies are privately or
publicly owned companies that offer voting rights to stockholders.
Mutual insurance companies, however, are owned by their policyholders.
Since stockholders benefit from the stock’s appreciation, people
argue that the short-term interests of investors don’t always align with
the long-term interest of the company. Many feel that mutual insurance
companies are better because the policyholders’ interests align well
with what’s best for the company, specifically lowering insurance rates
and paying out dividends to attract more customers. Below, we list the
top ten auto insurance companies by type, excluding USAA, which is an
insurance exchange for military personnel.
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